# Zybots

Website-trained AI assistants for teams that need grounded answers, lead capture, analytics, omnichannel deployment, and enterprise-grade workspace control.

## Marketing Pages

- [Home](https://www.zybots.ai/en): Main English landing page for website-trained AI agents.
- [Products](https://www.zybots.ai/en/products): Platform product hub.
- [Solutions](https://www.zybots.ai/en/solutions): Use-case and industry solution hub.
- [Pricing](https://www.zybots.ai/en/pricing): Plans, limits, and feature comparison.

## Legal and Policy Pages

- [Legal Notice](https://www.zybots.ai/en/legal-notice): Company, operator, registration, competent authority, and platform operator information.
- [Informații legale](https://www.zybots.ai/ro/informatii-legale): Romanian legal notice with operator and registration details.
- [Terms & Conditions](https://www.zybots.ai/en/terms-and-conditions): Subscription, billing, refund, AI transparency, acceptable use, suspension, and service terms.
- [Termeni și condiții](https://www.zybots.ai/ro/termeni-si-conditii): Romanian service terms, subscription rules, refund review, AI disclosure, and acceptable use.
- [Disclaimer](https://www.zybots.ai/en/disclaimer): AI output limits, no professional advice, high-risk use restrictions, third-party service limits, marketing claims, demos, availability, and no affiliation notices.
- [Disclaimer](https://www.zybots.ai/ro/disclaimer): Romanian disclaimer for AI output limits, professional advice exclusions, high-risk uses, third-party services, marketing claims, demos, availability, and brand affiliation notices.
- [Privacy Policy](https://www.zybots.ai/en/privacy-policy): Controller, privacy contacts, legal bases, retention, processors, transfers, children, and widget notices.
- [Politica de confidențialitate](https://www.zybots.ai/ro/politica-de-confidentialitate): Romanian privacy notice for Zybots processing and widget deployments.
- [Cookie Policy](https://www.zybots.ai/en/cookie-policy): Cookie and storage table covering CookieScript, GTM, GA4, Meta Pixel, and Zybots widget storage.
- [Politica cookie](https://www.zybots.ai/ro/politica-cookie): Romanian cookie policy with provider, category, purpose, and duration table.
- [GDPR Policy](https://www.zybots.ai/en/gdpr-compliance-policy): GDPR roles, rights, lawful bases, retention, security, and customer responsibilities.
- [Politica GDPR](https://www.zybots.ai/ro/politica-gdpr): Romanian GDPR compliance policy.
- [Data Processing Agreement](https://www.zybots.ai/en/data-processing-agreement): Full DPA covering controller/processor roles, instructions, obligations, subprocessors, transfers, AI providers, security measures, deletion, audits, and annexes.
- [Acord de prelucrare a datelor](https://www.zybots.ai/ro/acord-prelucrare-date): Romanian DPA covering roles, instructions, obligations, subprocesatori, transferuri, furnizori AI, securitate, ștergere, audituri și anexe.
- [AI Transparency Notice](https://www.zybots.ai/en/ai-transparency-notice): AI assistant disclosure, accuracy limits, high-risk use limits, and impersonation restrictions.
- [Notă de transparență AI](https://www.zybots.ai/ro/nota-de-transparenta-ai): Romanian AI transparency notice.
- [Acceptable Use Policy](https://www.zybots.ai/en/acceptable-use-policy): Prohibited abuse, spam, phishing, malware, scraping, illegal content, and high-risk misuse.
- [Politica de utilizare acceptabilă](https://www.zybots.ai/ro/politica-utilizare-acceptabila): Romanian acceptable use policy.
- [Refund & Cancellation Policy](https://www.zybots.ai/en/refund-cancellation-policy): Cancellation, failed payments, invoices, refund exceptions, and 5-10 business day refund review.
- [Politica de rambursare și anulare](https://www.zybots.ai/ro/politica-rambursare-anulare): Romanian refund and cancellation policy.
- [DSA Notice & Action](https://www.zybots.ai/en/dsa-notice-and-action): Illegal content and abuse reporting, DSA contacts, appeals, and accepted DSA languages.
- [DSA notificare conținut ilegal](https://www.zybots.ai/ro/dsa-notificare-continut-ilegal): Romanian DSA notice and action page.
- [ANPC / SAL](https://www.zybots.ai/en/anpc-sal): Consumer alternative dispute resolution information.
- [ANPC / SAL](https://www.zybots.ai/ro/anpc-sal): Romanian consumer dispute resolution information.

## Product Pages

- [AI Chat Widget](https://www.zybots.ai/en/products/ai-chat-widget): Website AI chat widget for instant answers, lead capture, and visitor conversion.
- [Omnichannel AI](https://www.zybots.ai/en/products/omnichannel-ai): One AI assistant across website, WhatsApp, Instagram, and Messenger.
- [AI Actions](https://www.zybots.ai/en/products/ai-actions): Connect Shopify, Stripe, Calendly, Cal.com, APIs, and workflow tools.
- [Lead Capture](https://www.zybots.ai/en/products/lead-capture): Capture, qualify, and convert visitors from chat conversations.
- [Knowledge Base](https://www.zybots.ai/en/products/knowledge-base): Train AI on website pages, docs, FAQs, Q&A, and approved content.
- [Analytics](https://www.zybots.ai/en/products/analytics): Track conversations, leads, common questions, and performance.

## Solution Pages

- [AI Chatbot Customer Support Agent](https://www.zybots.ai/en/solutions/ai-chatbot-customer-support-agent): Answer repetitive support questions from trusted content.
- [AI Chatbot Sales Agent](https://www.zybots.ai/en/solutions/ai-chatbot-sales-agent): Qualify leads, explain offers, and help visitors convert.
- [AI Chatbot Appointment Booking Agent](https://www.zybots.ai/en/solutions/ai-chatbot-appointment-booking-agent): Book meetings, consultations, demos, and appointments.
- [AI Chatbot Ecommerce Assistant](https://www.zybots.ai/en/solutions/ai-chatbot-ecommerce-assistant): Help shoppers with products, orders, shipping, and returns.
- [AI Chatbot for Ecommerce and Retail](https://www.zybots.ai/en/solutions/ai-chatbot-ecommerce-retail): Product questions, recommendations, shipping, and returns.
- [AI Chatbot for Healthcare and Clinics](https://www.zybots.ai/en/solutions/ai-chatbot-healthcare-clinics): Appointments, service questions, and patient inquiries.
- [AI Chatbot for Education and Training](https://www.zybots.ai/en/solutions/ai-chatbot-education-training): Admissions, courses, enrolment, and student questions.
- [AI Chatbot for Travel and Hospitality](https://www.zybots.ai/en/solutions/ai-chatbot-travel-hospitality): Bookings, availability, policies, and guest support.

## Docs

- [Overview](https://www.zybots.ai/docs/api-reference/overview.md): Product overview, public URLs, core concepts, and product surface.
- [Using the Platform](https://www.zybots.ai/docs/api-reference/using-the-platform.md): Simple setup workflow from goal, workspace, training, testing, and publishing to ongoing improvement.
- [Pricing and Plans](https://www.zybots.ai/docs/api-reference/pricing-and-plans.md): Free, Starter, Growth, Pro, and Enterprise prices, limits, feature gates, and add-ons.
- [Authentication](https://www.zybots.ai/docs/api-reference/authentication.md): Workspace API keys, Bearer auth, dashboard sessions, widget authorization, and plan gates.
- [Public API](https://www.zybots.ai/docs/api-reference/public-api.md): Public API v1 base URL, endpoint groups, pagination, error envelope, and plan requirements.
- [Leads API](https://www.zybots.ai/docs/api-reference/leads.md): Lead list, detail, CSV export, filters, and lead object fields.
- [Conversations API](https://www.zybots.ai/docs/api-reference/conversations.md): Conversation summaries, messages, CSV export, pagination, and message fields.
- [Training API](https://www.zybots.ai/docs/api-reference/training.md): Website training, full retrain, single-page retrain, async jobs, path rules, and idempotency.
- [Widget and Channels](https://www.zybots.ai/docs/api-reference/widget-and-channels.md): Web widget embed, domain controls, chat streaming, lead forms, omnichannel, and handoff.
- [AI Actions and Integrations](https://www.zybots.ai/docs/api-reference/ai-actions-and-integrations.md): Shopify, WooCommerce, Stripe, Calendly, Cal.com, Slack, Zendesk, Web Search, and Custom REST actions.
- [Analytics and Leads](https://www.zybots.ai/docs/api-reference/analytics-and-leads.md): Analytics surface, Activity inbox, lead capture sources, exports, and feedback loop.
- [Teams, Workspaces, and Billing](https://www.zybots.ai/docs/api-reference/teams-workspaces-and-billing.md): Workspace model, members, billing behavior, downgrades, cancellation, and Enterprise billing.
- [Agent Presets and Models](https://www.zybots.ai/docs/api-reference/agent-presets-and-models.md): Agent presets, model providers, grounding separation, and model settings.
- [Limits and Rate Limits](https://www.zybots.ai/docs/api-reference/limits-and-rate-limits.md): Plan limits, retrain quotas, API quotas, widget rate limits, AI credits, and training safety.
- [Errors and Idempotency](https://www.zybots.ai/docs/api-reference/errors-and-idempotency.md): Error envelope, HTTP status codes, idempotency keys, training conflicts, and stream errors.

## AI Credits

One AI credit is consumed when the AI assistant generates one answer to a visitor message. Visitor messages do not consume credits by themselves, and human agent replies do not consume AI credits. For example, 50 AI credits/month means up to 50 AI-generated assistant replies per month.

## Blog

- [Zybots Blog](https://www.zybots.ai/en/blog): English blog index for AI assistant rollout, support automation, lead capture, and chatbot implementation guidance.
- [Blog Zybots](https://www.zybots.ai/ro/blog): Romanian blog index for AI assistant rollout, support automation, lead capture, and chatbot implementation guidance.
- [AI customer support needs an operating model, not only automation](https://www.zybots.ai/en/blog/ai-customer-support-operating-model): Operating model for AI customer support, escalation, analytics, and knowledge improvement.
- [AI customer support are nevoie de un model operational, nu doar de automatizare](https://www.zybots.ai/ro/blog/ai-customer-support-operating-model): Romanian version about AI support operating models, escalation, analytics, and knowledge improvement.
- [How AI chatbots turn website visits into qualified leads](https://www.zybots.ai/en/blog/ai-chatbots-for-lead-generation): Conversational lead capture, qualification, and sales handoff guidance.
- [Cum transforma chatbotii AI vizitele pe website in lead-uri calificate](https://www.zybots.ai/ro/blog/ai-chatbots-for-lead-generation): Romanian version about conversational lead capture, qualification, and sales handoff.
- [How to launch an AI chatbot without creating maintenance debt](https://www.zybots.ai/en/blog/launch-ai-chatbot-without-maintenance-debt): Durable chatbot launch framework covering source quality, retraining, analytics, and scale-up.
- [Cum lansezi un chatbot AI fara sa creezi datorie de mentenanta](https://www.zybots.ai/ro/blog/launch-ai-chatbot-without-maintenance-debt): Romanian version about durable chatbot launch, retraining, analytics, and scale-up.
- [Website-trained AI assistants need more than a chat bubble](https://www.zybots.ai/en/blog/website-trained-ai-assistants): Why production assistants need grounded content, lead capture, analytics, retraining, and escalation paths.
- [Asistentii AI antrenati pe website au nevoie de mai mult decat un chat bubble](https://www.zybots.ai/ro/blog/website-trained-ai-assistants): Romanian version about grounded website-trained assistants, lead capture, analytics, retraining, and escalation.

## OpenAPI Specs

- [Public API OpenAPI](https://app.zybots.ai/api/public/v1/openapi.json)
- [Platform API OpenAPI](https://app.zybots.ai/api/openapi.json)