Privacy Policy

Zybots may collect personal data that you provide directly, data generated when you use the platform, and technical information recorded automatically when you visit the website or interact with a deployed assistant.

The exact data collected depends on how the service is used, which features are enabled, and whether the interaction is with Zybots directly or with a customer-operated assistant built on top of the platform.

Personal data may be used to operate the platform, authenticate users, deliver assistant responses, maintain workspaces, process payments, provide support, monitor performance, and protect the service against fraud or abuse.

Zybots may also use limited operational data to improve reliability, understand feature usage, plan capacity, and communicate product or account-related updates where allowed by law.

When assistants are used, inputs and context may be processed through third-party infrastructure or model providers strictly for the purpose of generating results, running workflows, or delivering the configured service experience.

Conversation data should not be used to train general-purpose AI models unless that use is explicitly disclosed and agreed to in a separate applicable policy or contract. Customers remain responsible for the content they choose to process through the platform.

Zybots may share data with service providers that support hosting, storage, payments, communications, security, analytics, or model execution, but only to the extent reasonably required to provide the service.

Data may also be disclosed when required by law, to respond to valid legal process, to enforce agreements, or to protect the rights, safety, and security of Zybots, its customers, or the public.

Data is retained only for as long as it is reasonably needed for service delivery, support, analytics, security, legal compliance, dispute resolution, or enforcement of agreements.

Retention periods may vary by data category, plan configuration, customer settings, legal requirements, and operational necessity. Once data is no longer needed, it should be deleted, anonymized, or otherwise securely disposed of.

The website or widgets may use essential cookies or similar storage technologies to keep sessions active, remember preferences, secure access, and support basic product functionality.

Optional analytics or marketing technologies should be used only in accordance with applicable consent and disclosure requirements.

Zybots uses technical and organizational safeguards designed to reduce unauthorized access, loss, misuse, or disclosure of data. These safeguards may include encryption, role-based access, secure hosting, logging, and internal access controls.

If data must be transferred internationally, appropriate contractual, technical, or organizational safeguards should be applied where required by law.

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent for certain processing activities.

Marketing communications can generally be turned off through unsubscribe links or by contacting Zybots directly. Privacy requests may require identity verification before they are fulfilled.

Questions, requests, or complaints related to privacy can be sent to [email protected].

This policy may be updated as the service, legal requirements, or operational practices evolve. The latest version should always be published on this page with its effective update date.