1. Customer support first
If you have a billing, service, or account issue, contact [email protected] first so we can review and respond directly.
Consumer dispute information
Information about Romanian and EU consumer dispute resolution channels.
Last updated
May 7, 2026
SAL
Alternative dispute resolution information
SOL / ODR
EU online dispute resolution information
Support
Legal
If you have a billing, service, or account issue, contact [email protected] first so we can review and respond directly.
Consumers may have access to alternative dispute resolution or online dispute resolution channels under applicable Romanian or EU consumer law.
Relevant public resources include ANPC information about SAL and the European Commission online dispute resolution information page.
Important note
This page is informational and does not replace mandatory consumer rights or the official information provided by competent authorities.